Veydan Cloud Plans

#1. What Cloud Provides

Veydan Cloud syncs data across devices and temporarily stores encrypted files. Media storage and related features are available within the limits of your selected plan. Cloud is not intended for indefinite archival storage and is not a substitute for keeping your own originals and backups.

When you create a chat identity using Veydan servers, a free Cloud account is created for that identity. Paid features are activated separately. The account is not automatically deleted solely due to inactivity; this does not mean every temporary object is stored indefinitely.

We provide certain relays at no separate charge to support community interaction over the Nostr protocol. Paid Cloud features, media services, and quotas are described in the plan details. The terms for free relays do not remove our obligation to deliver a paid service, including when a relay is used to provide that service.

You may use supported infrastructure that you operate yourself or that is run by an independent operator. Those services are not included in your billing with us and are governed by the relevant operators' terms and the licenses for the software used.

#2. Pricing, Limits, and Plan Term

Before purchase, the official website identifies the seller, price, currency, applicable taxes, included services, storage allowance and other quotas, plan term, and renewal, cancellation, and refund terms.

Plan terms must specify the temporary storage period or clear criteria for determining it, along with what happens when you reach a quota, your plan term ends, or you switch plans. Payment alone does not mean files will be stored indefinitely. Save important data outside temporary storage well in advance.

We may change our offers for future purchases and future service periods, subject to applicable notice requirements. New terms will not reduce rights you have already paid for in violation of the contract or nonwaivable legal requirements.

#3. Payments and Activation Codes

Cloud purchases are made on the official Veydan website. Your plan is activated after payment is confirmed or a valid activation code is redeemed, where we make that option available.

When we provide a code, we specify its purpose, redemption deadline, service term and allowance, usage restrictions, and activation method. If you paid for a code, your nonwaivable rights as a purchaser remain in effect. Calling it a “code” does not, by itself, change the legal nature of the service purchased.

Purchase and activation options depend on the platform, distribution channel, and specific offer. The ability to use a code does not mean every mobile or desktop version has a field for entering it. Use the activation method we specify for that code.

Once activated, the plan applies to the associated Cloud account and is available in apps that support it on linked devices. An activation code is not your private key and is not used to decrypt messages or files.

#4. Renewal and Cancellation

The plan term and renewal method are disclosed before payment. Automatic renewal applies only if it is part of the offer and you have validly agreed to it. Before you agree, we must disclose the frequency and amount of future charges, or how the price will be determined, as well as an available cancellation method.

You can cancel future renewals using the method specified at purchase. If you encounter a technical issue, contact hello@veydan.net with details that allow us to locate the payment or subscription. Do not send your private key.

Uninstalling the app does not automatically cancel your subscription. Before deleting your Cloud account, check your renewal status and cancel future charges using the specified method. Your applicable rights to cancel a subscription remain in effect.

#5. Refunds, Service Termination, and Support

Refund terms are disclosed before purchase. If applicable law gives you a right to cancel a contract, receive a refund, or seek another remedy, those rights take precedence over any offer terms that restrict them.

Stopping use of the service, losing your private key, or deleting your account does not, by itself, create an unconditional right to a refund for services already provided. This does not limit claims for failure to provide the service, failure to meet the contract terms, improper charges, or other circumstances covered by law.

We may suspend service for a violation of our Terms of Use, a security threat, or a legal requirement. The effect on the paid service period and related amounts depends on the circumstances, purchase terms, and your nonwaivable rights.

For help with payments, activation, cancellation, or refunds, contact hello@veydan.net. Include your public identifier or any payment details you have, and describe the issue. We ask only for the verification needed to review your request, without private keys or recovery phrases.

See also our Privacy Policy and Cloud Account Deletion page.

© 2026 Rookbeam Technologies LLC.